For lunch today I went with some colleagues to a bakery called Paris Baguette. We each had the chicken panini sandwich, but believe me, it wasn't easy! We went in at lunchtime, 12:15. It seemed to us like a good time for a sandwich. We were wrong. Our conversation with the girls at the counter went something like this:
Us: We'd like 3 chicken panini sandwiches please.
Counter girl #1: We don't have any.
Us: Can you make them?
Counter girl #1: No.
Us: Why not?
Counter girl #1: We only make them in the afternoon. It's a regulation!
Us (me really): Come again??
Counter girl#2: There's a regulation–we can only make paninis in the afternoon.
Us: What kind of crazy regulation is that? It's lunch-time and we would like to have a panini for lunch, not supper (when we will be long gone from this miserable mall).
Counter girl #1: Sorry. There's a regulation. We only make paninis in the afternoon.
Us: But if you won't make paninis for lunch, then you will lose our business. We won't come back anymore.
Counter girl #1: That's Ok. There's a regulation!
Finally counter girl #2 spoke up and said she'd make them for us. Now there's a novel idea—serve the customer! I sure hope she didn't get in trouble for breaking the regulation!